Testimonials

We know that the best way to build any business is through long term customer relationships and plumbing and heating is certainly no exception. We go the extra mile so that you’ll want to use and recommend our services over and over again.

Here are some testimonials from our happy customers…

 

‘I would just like to say we are really impressed with Paolo’s efficient work yesterday. You managed to arrange an emergency appointment on the same day, which was a relief. Then Paolo arrived on time, surveyed the problem, which was tricky as there was limited visibility and access due to its location, then managed to fix the leak, with as minimal disruption to the property as possible. Very pleased customers !!’ – I Lye 

‘I am very happy with the service you have provided, your organisation has been efficient and helpful and you have sorted out a problem that has been giving me a headache for months! Many thanks for all your help, I am moving house soon and will definitely use your company again in my new home. I will also recommend you to friends and family. Thank you again, and kind regards.’ – S Shanahan 

‘ I’d like to start off by saying how much my wife and I appreciate your professional management of the project here on Henleaze Rd. We are pleased we picked MostynCooper to complete the work. The bathroom fitters were very polite, professional and made us confident that they would do a good job.’ – Mr and Mrs Hallawell

‘We were very pleased with the way the plumber from MostynCooper assessed our longstanding problem of a smell of sewage in the bathroom. He carefully considered all possibilities, and even though he was not able to identify the cause, he unblocked the partially blocked basin drain, and whether coincidentally or not we have had no further unpleasant smells! Based on this experience we are very happy to recommend them, and would use them again.’ – S Black

‘Thank you so much for the great job done on my bathroom. I am very pleased.’ – H Walker

‘I have employed the services of MostynCooper on two occasions over the past 5 months; once in my rented property and the other at home.

On both occasions I was impressed that the objective of the company was to get the job done properly and professionally. There was no attempt to “embellish” the work required or to allow the clock to tick unnecessarily.

On both occasions their recommended course of action was different to:
1. What I had been advised by others
2. Resulted in less money not more having to be spent to fix the problem

As someone who shies away from DIY associated with services and utilities, it is a huge relief to have found a company that is very knowledgeable and at the same time fair.

I have no hesitation in recommending MostynCooper.’ – M A S Kitching

‘Excellent. Did a stunning job on my basement bathroom. Looks so much better. They came and went while I was at work and were really tidy. Recommend them for any bathroom work’ – TS Sky

‘Superb finish and a safe new bathroom for my elderly father’ – ToB

‘The plumber was quiet, quick and clean and tidy. This is the second time we have used MostynCooper and would definitely recommend them to friends and family’ – FinnTynan

‘I am very pleased with the results’ – D Barnes

‘My wife and I really appreciated the trouble you took to get the job right and we are most pleased with the outcome’ – S Perry

‘We are very pleased with the work that was done by Eden’ – M Wilkinson

‘You must have guessed by the way we keep coming back to you, we like you very much. We appreciate the way you always manage to squeeze us in if the problem is urgent and we are always pleased to see Eden. He knows a lot about plumbing and quickly gets to the root of problems. He has suggested ways to improve our plumbing which we have carried out and he is always very careful not to leave any mess, despite having some very dirty jobs to do’  – A Mead

‘Despite the fact Eden has been recovering from an operation, he gave us excellent attention, and we are very pleased by the tap he has fitted for us’ – Colingridge

‘We would and have certainly recommended MostynCooper and will use them again without hesitation’ – Skinner

‘Very pleasant people to deal with. Eden is very good at visualising and recommending design, materials and detail. (He is also an excellent tiler.)’ – Mhyam

MostynCooper provides an excellent service. They are prompt and thorough. All the team, whether in the office or ‘on the tools’ is polite and know what they are doing’ – Julia Skinner

‘All very good thanks. Speed of response in the emergency situation exceeded expectations’ – S Watchhurst

‘Excellent service in all areas – from the initial phone call to completion of the work and follow up call’ – C O’Malley

‘Service and communications – very good team’ – M Morley

‘Your engineer turned up on time to install our shower pump and although it was a difficult job, he left no mess behind him. The shower he worked on has become our favourite and we use it all the time. We are delighted with what you have done for us’ – A Mead

‘Eden seemed really interested in what we are trying to achieve and has gone out of his way to help us, not just with the original job’ – M Connelly

‘All very good thanks. Speed of response in the emergency situation exceeded expectations’ – S Watchhurst

‘Particularly pleased with the speed with which you were able to complete the work from the time of the first enquiry. Thanks’ – S Milner March

‘Awesome; Brilliant; Superb service’ – D Jones

‘As usual, excellent prompt service’ – M Grimes (Julian Trust)

‘Engineers was very clear and helpful with explanations’ – M Woodiwiss

‘Pleasant chap, very helpful and informative and professional. I was kept updated on the progress throughout the afternoon’ – Mr Gillespie

‘Excellent service in all areas u2013 from the initial phone call to completion of the work and follow up call’ – C O’Malley

‘Our experience of MostynCooper is one of complete excellence, extremely personable and accommodating and willing to go the extra mile. They provide a highly efficient service and reassurance that each job is completed to a high standard, as well as advising of any recommendations, which is invaluable. We would have no hesitation in recommending Three Sixty Plumbing Services.’ – Peter Ellis, Managing Director, Accommodation Unlimited

‘We have used MostynCooper for quite a few months now. They are always reliable and make their utmost effort to come on the day of phoning (even out of hours). Their work is always of a very high standard and will always give us all the alternatives if they feel the appliance we are trying to keep going is on its last legs.u00a0We would recommend them very highly and have given their phone number to other people.’ – Aesthetic Dentistry – Clifton, Bristol

‘Your service has been excellent and your engineer is always extremely helpful, positive and polite. Your service met our expectations and exceeded other plumbing services used in the past. As a full time working woman the fact that I can book, and your engineer always arrives on time, has been a big bonus for me. – R Forster

‘Very professional, excellent communication skills and efficient. Best engineer I have ever worked with and that includes all trades.’ – E Cakin

‘Thank you again for fantastic service, support and explanation of problem. Absolutely brilliant’ – Accommodation Unlimited

‘Excellent service all round. I will use you again and recommend you to others.’ – M Finn

‘Excellent service, very polite engineer.’ – Mr B J Terry

‘Everything was fine, plus we received helpful advice and ongoing support.’ – V Finn

‘Excellent service all-round, with very rapid response to queries. Thank you for your help.’ – T Durrant

‘Helpful, you sorted out the problem without any fuss. The engineer was very polite and cheerful.’ – K Ashford

‘Excellent service all round. I will use you again and recommend you to others.’ – M Finn

‘The engineer’s expertise has led to us seriously considering using your company for a larger job.’ – A Young

‘Thank you again for fantastic service, support and explanation of problem. Absolutely brilliant.’ – Accomodation Unlimited

‘Very professional, excellent communication skills and efficient. Best engineer I have ever worked with and that includes all trades’ – E Cakin

‘The engineer was clearly knowledgeable and solved the problem quickly.’ – G Moon

‘Love it’ – B Wright

‘Their customer expectation management is exceptionally good, as is their phone manner and desire to provide an excellent service and quick response.’ – J Reader

‘A very speedy response to my request for help and good value for money – I am very satisfied with the service provided by MostynCooper, they have exceeded my expectations on both quality of work and service provided. Nothing is too much trouble, I strongly recommend their services.’ – J Reader

info@mostyncooper.com     07957 389866
Bristol, BS6
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